Receive it without friction. Fast and secure.
Clear timelines, online tracking, and costs calculated at checkout. That simple.
Estimated delivery times
Order preparation: 24–48 business hours.
- Spain (Mainland and Balearic Islands): 2–4 business days.
- European Union: 4–7 business days.
- Rest of the world: 7–15 business days.
Times are indicative and are confirmed during checkout according to the shipping address.
Shipping costs
Fees are calculated automatically at checkout based on destination and total order weight. You’ll see the final amount before confirming your purchase.
Order tracking
Once your order ships, you’ll receive an email with your online tracking link to check the status at any time.
Addresses and deliveries
Please ensure your address is complete and correct. Address errors or absence at delivery may cause delays or additional charges.
Issues and delays
During campaigns and peak dates (Christmas, Black Friday, etc.) delays may occur due to high demand. If your package is lost, arrives damaged, or is delayed, our team will act immediately to provide a fair solution.
Customs and taxes
For shipments outside the European Union, local taxes and customs duties may apply at destination and are the customer’s responsibility.
Holidays and special periods
National or local holidays may affect timelines. We recommend placing your orders in advance during high-demand periods.
Need help?
Also check our Returns & Refunds Policy or write to Support.